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Cloud Backup Services
The cloud is a versatile platform capable of supporting numerous virtual services, such as operating systems and programs. Cloud backups are one part of the service model too, allowing users and companies to store their important information on external cloud servers, circumventing hardware failure or other problems. Cloud backup is typically handled by service providers for monthly/annual fees.
Monitoring Services
Similar to security services and also found with an MSP, a monitoring application does as it sounds: keeps an eye on servers, net traffic, communication, security, and/or anything needed by an enterprise. This service is often employed for smaller companies that lack the resources of larger organizations but still require robust IT support/features. Responsibilities can range from automatically updating software/anti-virus to monitoring the integrity of hardware with SMART programs.
Anti-Virus Protection
A subset of cybersecurity, anti-virus services are perhaps one of the most common types of IT service found in the industry. Mandatory, anti-malware protection comes in the form of software and/or monitoring. Because of the evolving threat that malware presents in the modern world, any company relying on IT must have some form of anti-virus installed or service used.
Networking Services
Networking IT services encompasses everything for the successful implementation of a company network. This involves the building of network infrastructure, the setup of devices like LAN routers and modems, the layout of the networks (such as breaking a network into different tiers), security, optimization, and many other factors. Often a business will build this on-site, however, if local IT experts are insufficient (or unavailable) then third parties are used for the proper implementation of services
Remote Support
As the name implies, remote support allows IT specialists to offer support services from a different location, sometimes controlling a device to assist with troubleshooting issues via the Internet. Support can be used for IT assistance, software repair, or other needs. Very useful when IT experts are not physically available, generally.
Data Backup and Restoration
Some providers offer data backup with the cloud or others with external data centers. Regardless of the method used, data backup involves the preservation of information in case of unforeseen problems, such as natural disasters, malicious intrusions, hardware failure, and more. Often a business refers to this as a “BDR strategy” (backup disaster recovery). For most organizations, having some form of backup is mandatory in order to prevent issues like downtime and critical information loss.